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Straight answers about spraying right, keeping your plan on track, and staying safe. Still stuck? A real person on our team will help.
Safety
Is it safe for kids and pets?
Yes. You treat the outside of your home and follow the label, and your family and pets are clear to be back in the yard. Clear instructions ship in every kit.
See how to applyCan I use it around my garden?
Yes, it is fine to use around gardens and landscaping. To protect bees and other pollinators, skip flowering plants and blooms when you spray.
Is it safe around ponds or fish?
No. Never spray in or around ponds or other water features. The treatment can harm fish and aquatic life, so keep it well away from any water.
Application
How do I apply it?
You mix the concentrate with water in the sprayer, then treat a band around your foundation, doors, windows, eaves, and any entry points. It takes about an afternoon, with no experience needed.
Read the full walkthroughHow often do I reapply?
Every 60 to 90 days. Treatment breaks down over time, so a pass every couple of months keeps the barrier fresh through the season. Your plan comes with a schedule so you know exactly when.
How fast does it work?
You will usually notice activity drop within a few days as the barrier takes hold and knocks down what is already active. Staying on the schedule is what keeps them from coming back.
Effectiveness
Does it actually work?
It is the same treatment the pros use on real homes, built to work rather than to be cheap. Applied on schedule around the perimeter, it holds a barrier that keeps pests out.
What is actually in it?
Demand Duo, a dual-action professional formula that pairs lambda-cyhalothrin with thiamethoxam and is rated for more than 90 pests. We show you the active ingredients and how to use them, so there is no mystery box.
What pests does it cover?
Common household pests like ants, spiders, cockroaches, and more. Tell us what you are seeing when you build your plan and we match you to the right kit.
Browse the pest guidesGuarantee
What is the bug-free guarantee?
If pests stick around and you are not satisfied, reach out and we will make it right. We would rather keep you bug-free than keep your money.
Plans and billing
Is it a subscription or a one-time purchase?
Both. You can start an annual plan that ships on a schedule so you stay ahead of the seasons without thinking about it, or buy a one-time kit if you would rather handle it yourself.
Will I be charged automatically?
Annual plans auto-renew so your coverage does not lapse, but there are no surprise charges. You get pre-charge notice emails ahead of time, around 30 days out, 15 days out, and a final notice, each with a clear way to cancel before anything is billed.
How do I cancel?
You can cancel anytime before your renewal date. Reach out through the contact page and we will take care of it, no hassle.
Contact usNo questions match that search. Try a different word, or ask us directly.
Build your plan. We keep the bugs out.
Answer a few quick questions and we match the right kit to your home. Spray on the schedule we send, and if the bugs come back, we refund or replace your kit.
